Research on digital transformations of the tourism industry in Saint Petersburg
Abstract:
Every sphere of modern human activity is closely connected with information and communication technologies and computers. Digital technologies are used in many industries, including tourism. If a few years ago their functions in tourism were limited exclusively to information and communication, now information technology is a full participant in the relations between consumers and suppliers of tourist services. Tourism activity is becoming more and more technological, a single information space is being created in the field of world tourism, and new principles of information support and management of tourism are being formed. Information support for the tourism business and its digitalization is a strategic resource that ensures the development of internal and external tourism. The purpose of this work is to show the relevance of research in the field of digitalization of the tourism industry, to identify the main trends and trends of digitalization in tourism, to show the technologies for the introduction of digital tourism in St. Petersburg.
Keywords:
digitalization, digital economy, digital tourism, big data, augmented reality, virtual reality, Internet of things, IoT
